Privacy Policy
Privacy Policy
Welcome to topqly.com. We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website and services. Please read this policy carefully to understand how we handle your data and your rights regarding your personal information.
1. Information We Collect
When you visit or use topqly.com, we may collect the following types of information:
1.1 Information You Provide Directly
We collect personal information you provide to us voluntarily, including:
- Account Registration: Name, email address, phone number, password, and other account-related details.
- Order Information: Shipping address, billing address, payment information (e.g., credit/debit card details), and transaction history.
- Customer Support: Details shared during customer inquiries or complaints.
- Promotions and Surveys: Information submitted through participation in surveys, contests, or promotional events.
1.2 Information Collected Automatically
We may collect certain information automatically when you use our website, such as:
- Device Information: Device type, operating system, browser type, and version.
- Usage Data: IP address, access times, visited pages, and navigation paths.
- Cookies and Similar Technologies: Used to store preferences, track site performance, and enhance your user experience.
1.3 Information from Third Parties
If you interact with our services through third-party platforms (e.g., logging in via Google or Facebook), we may collect certain information shared by these platforms, such as your name, email address, and profile picture, in accordance with their privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our services, including maintaining website functionality and delivering products or services.
- To process transactions, including payments, order fulfillment, and shipping.
- To personalize your experience and provide tailored recommendations.
- To communicate with you about your orders, updates, and promotional offers (where permitted).
- To respond to your inquiries and provide customer support.
- To comply with legal obligations and enforce our terms of service.
3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or analyzing data. These providers are bound by confidentiality obligations and may only use your information as directed by us.
3.2 Legal Obligations
We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to valid requests from government or law enforcement agencies.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred to the new owner or successor entity.
4. Cookies and Similar Technologies
4.1 Use of Cookies
We use cookies to improve user experience, including:
- Remembering your preferences and login details.
- Tracking site performance and user activity.
- Delivering personalized advertisements (where applicable).
4.2 Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling cookies may limit certain functionalities on our website.
4.3 Third-Party Cookies
We may use third-party analytics tools (e.g., Google Analytics) to collect and process data about your interactions with our site. These third parties may use cookies or similar technologies to track user behavior. Refer to their respective privacy policies for more details.
5. Data Storage and Security
5.1 Data Storage
Your personal information may be stored on secure servers operated by us or our service providers. These servers may be located within your country or abroad.
5.2 Security Measures
We implement robust technical and organizational measures to safeguard your personal information, including:
- Encryption during data transmission.
- Firewalls and intrusion detection systems.
- Regular security assessments and staff training.
Despite these measures, no system can guarantee 100% security. We encourage you to take steps to protect your information, such as using strong passwords and avoiding public Wi-Fi networks.
6. Your Rights
Depending on your location, you may have certain rights under applicable privacy laws, including:
6.1 Right to Access
You have the right to request a copy of the personal information we hold about you.
6.2 Right to Rectification
If your information is inaccurate or incomplete, you may request that we correct or update it.
6.3 Right to Deletion
You may request the deletion of your personal information, subject to certain legal or contractual obligations.
6.4 Right to Withdraw Consent
Where we rely on your consent to process your information, you can withdraw your consent at any time.
6.5 Right to Opt-Out
You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
6.6 Data Portability
Where applicable, you may request that we transfer your personal information to another organization or provide it to you in a structured, commonly used format.
To exercise your rights, please contact us using the details provided below.
7. Privacy of Minors
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can delete the data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on topqly.com with the revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: [email protected]
Thank you for trusting topqly.com with your personal information. Your privacy and security are our top priorities.